• Sale items
• Perishable goods
• Intimate apparel
• Gift cards
There are certain situations where only partial store credits are granted (if applicable):
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 21 days after delivery
Refunds for Online Purchases (if applicable)
Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund (this is only applicable to online purchases, not eligible for in store purchases). If you are approved,
then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds for Online Purchases (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this, and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded if applicable for online purchases only, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: firstname.lastname@example.org and send your item to: 9 Du Rhu Drive #315 Mobile Alabama US 36608.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the original purchaser and they will find out about your return.
To return your product, you should mail your product to: 9 Du Rhu Drive #315, Mobile, Alabama US 36608
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing
shipping insurance. We don’t guarantee that we will receive your returned item.